bd100 Privacy Policy

When you interact with bd100.im — whether by browsing the site as a visitor, registering a player account, making a deposit, placing a bet, or contacting our support team — bd100 may collect and process certain personal data about you. The categories of data we collect are described below.

Registration and Account Data

When you create a bd100 account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, residential address (including city, district, and postcode), email address, and mobile phone number. This data is required to set up your account, verify your identity, and communicate with you about your account.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies of government-issued identity documents such as your Bangladesh National Identity Card (NID) or passport. We may also collect proof-of-address documents and, where relevant, documentation confirming ownership of the payment method used (for example, a screenshot of your registered bKash or Nagad account). This data is collected and processed for the purposes of age verification, fraud prevention, and anti-money-laundering compliance.

Financial and Transaction Data

bd100 records details of all deposits, withdrawals, bets, and game transactions conducted through your account. This includes transaction amounts in Bangladeshi Taka (BDT), the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction timestamps, and unique transaction reference numbers. bd100 does not store full card numbers or mobile wallet PINs — payment processing is handled by our secure payment gateway partners.

Technical and Usage Data

When you visit bd100.im, we automatically collect certain technical data through cookies and server logs. This includes your IP address, device type and operating system, browser type and version, screen resolution, pages visited, session duration, referring URL, and clickstream data. This information helps us maintain platform security, diagnose technical problems, and improve the overall user experience.

Communications Data

If you contact bd100 via live chat, email, or any other support channel, we retain records of those communications, including the content of messages exchanged, timestamps, and any attachments provided. This data is used to resolve your query, maintain a record of our interactions, and improve the quality of our customer support.

Responsible Gaming Data

If you use bd100's responsible gaming tools — such as setting a deposit limit, requesting a cooling-off period, or self-excluding — we record these preferences and actions. This data is treated with the highest level of confidentiality and is used solely for the purpose of honouring your responsible gaming requests and preventing circumvention of self-exclusion measures.

bd100 processes your personal data for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which bd100 processes personal data are set out below.

bd100 does not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you, except where required for fraud detection and the enforcement of responsible gaming limits, in which case any automated decision may be reviewed by a member of the bd100 compliance team upon your written request.

bd100 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We share personal data with external parties only where it is strictly necessary to operate the platform, comply with legal obligations, or protect the integrity of our services. The categories of third parties with whom bd100 may share your data are described below.

Payment Service Providers

To process your deposits and withdrawals, bd100 shares the minimum necessary transaction data with our payment gateway partners who facilitate transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These partners are bound by contractual obligations to process your data solely for the purpose of completing the requested transaction and to maintain appropriate security standards.

Game Content Providers

bd100's platform is powered by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. When you play a game hosted by one of these providers, limited technical data (such as session identifiers and game round results) may be passed to the relevant provider's servers to enable the game to function correctly. Game providers are contractually prohibited from using this data for any purpose other than game delivery.

Regulatory and Law Enforcement Authorities

bd100 may disclose personal data to government bodies, law enforcement agencies, or other competent authorities where we are required to do so by applicable law, court order, or regulatory directive. We may also proactively report information where we have reasonable grounds to suspect money laundering, terrorist financing, fraud, or other criminal activity.

Anti-Fraud and Security Services

bd100 works with specialist anti-fraud and cybersecurity service providers to detect and prevent fraudulent activity on the platform. These providers may process technical data such as IP addresses, device fingerprints, and behavioural analytics on our behalf, subject to strict data processing agreements.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of bd100's business assets, personal data held by bd100 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material change to how their data is processed as a result.

bd100.im uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience to every visitor. A cookie is a small text file placed on your device when you visit a website. Cookies allow bd100 to recognise your browser across visits, maintain your logged-in session, and understand how the platform is being used.

Types of Cookies Used by bd100

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, and security token validation. Without these cookies, bd100.im cannot operate correctly. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display options, and game history — to provide a more personalised experience on return visits. Disabling functional cookies may reduce the quality of your experience on the platform.
• Analytics Cookies: bd100 uses analytics tools to collect aggregated, anonymised data about how visitors navigate bd100.im — including which pages are most visited, how long users spend on each section, and which features are used most frequently. This data helps us improve the platform over time. Analytics cookies do not identify you personally.
• Security and Anti-Fraud Cookies: These cookies support our fraud detection and account security systems. They help bd100 identify unusual login patterns, detect bot activity, and flag potentially fraudulent transactions before they cause harm to our players.

Managing Your Cookie Preferences

You can control or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging into your bd100 account and using core platform features. Disabling analytics or functional cookies will not prevent you from accessing the Platform but may affect your experience.

bd100 retains personal data only for as long as is necessary to fulfil the purposes for which it was originally collected, or as required by applicable legal, regulatory, or accounting obligations. The retention periods we apply to different categories of data are summarised below.

Once the applicable retention period has expired, bd100 will securely delete or anonymise the relevant data in accordance with our internal data lifecycle procedures. Anonymised data — from which all identifying information has been irreversibly removed — may be retained for longer periods for statistical and analytical purposes, as it no longer constitutes personal data.

If you request deletion of your personal data prior to the expiry of the applicable retention period, bd100 will assess the request and delete data that is not subject to a mandatory legal retention obligation. Data that must be retained for legal reasons will be flagged as restricted and processed only for those specific legal purposes until the retention period expires.

Protecting your personal data is a technical and organisational priority for bd100. We implement a layered set of security measures designed to prevent unauthorised access, accidental loss, alteration, or disclosure of the personal data we hold. Our key security measures include:

• SSL/TLS Encryption: All data transmitted between your browser or app and bd100.im is encrypted using industry-standard Transport Layer Security (TLS). This ensures that your login credentials, personal information, and financial data cannot be intercepted in transit.
• Password Hashing: Player passwords are never stored in plain text. bd100 applies a strong, salted hashing algorithm to all passwords before storing them, meaning that even in the unlikely event of a data breach, passwords cannot be recovered from stored hashes.
• Access Controls: Access to personal data within bd100's systems is restricted on a strict need-to-know basis. Only authorised personnel — such as compliance officers, support agents handling an active query, and payment reconciliation staff — are granted access to personal data, and only to the extent required to perform their specific role.
• Regular Security Audits: bd100 conducts periodic internal security reviews and engages third-party specialists to perform vulnerability assessments of our platform infrastructure.
• Incident Response: bd100 maintains a documented data breach response procedure. In the event of a security incident that is likely to result in a risk to the rights and freedoms of affected players, bd100 will notify the affected individuals without undue delay and will take all reasonable steps to contain the breach and mitigate its impact.

As a player registered with bd100, you have a number of rights with respect to the personal data we hold about you. bd100 is committed to honouring these rights and will respond to all valid requests within a reasonable timeframe. Your rights are summarised below.

To exercise any of the above rights, please contact bd100 support via the 24/7 live chat on site or by sending a written request to [email protected]. To protect your privacy and prevent fraudulent data access requests, bd100 may require you to verify your identity before processing your request. We aim to respond to all valid privacy rights requests within 30 calendar days of receipt.

bd100 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When we make material changes to this Policy, we will update the Effective Date shown at the top of this page and, where appropriate, notify registered players via the email address associated with their account or via a prominent notice on bd100.im.

We encourage you to review this Privacy Policy periodically to stay informed about how bd100 collects, uses, and protects your personal information. Your continued use of bd100.im following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting bd100 support.

How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bd100 handles your personal data, please reach out to our team through any of the following channels:

• Live Chat: 24/7 live chat is available directly on bd100.im. This is the fastest way to reach our support team for any privacy-related query.
• Email: Send a written request or complaint to [email protected]. Please include your registered username and a clear description of your query. We aim to respond within 5 business days for email enquiries.
• Support Hours: bd100 support is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6).

This Privacy Policy was last updated on 1 January 2026. All communications and responses from bd100 regarding privacy matters will be conducted in English.